Work With a Dedicated Fixed Operations Analyst and Coach
TEAM Fixed Ops: Delivering Solutions Tailored to Your Goals
TEAM Fixed Ops provides specialized coaching services to help dealers streamline their back end operations. We understand the difficulties posed by running an automotive dealership, and we are uniquely equipped to help our clients overcome these challenges.
Robert Dresen, the owner and founder of TEAM Fixed Ops, is a fixed operations analyst, coach, and trainer. He has been serving automotive dealerships in the US and Canada since 2013. His experience spans all aspects of fixed operations, from parts and service to body shop and detail.
Our Unique Approach
When we work with a dealer, our priority is learning about what works about the site and what has potential for improvement. Many firms within the fixed operations improvement industry propose a specific program or outline. However, we believe that every automotive dealership is different and has unique needs.
At TEAM Fixed Ops, we create a training program while factoring in the “personality” of your business. Our focus is getting the most of what is already there—the client’s structure, personal, and current internal dynamics. We avoid causing unnecessary conflict and confusion with required processes that create challenges but don’t add value.
Our aim is to have every team member on board. Buy-in from everyone involved is the single most important thing to achieve.
What We Do
You can count on us to use our skills and experience to enhance not only your employees’ quality of life and customer satisfaction index (CSI) but also your fixed profitability.
Strategic Planning
We will work with you to identify your vision, objective, and goals. Afterward, we will create a plan for success. We will also help your employees be the best they can be.
Expert Analysis
Our team will collaborate with you in analyzing your company’s processes and setup. Our staff will can also offer assessment on employee compensation plans if you desire that service.
Reach Out to Us
Get in touch with us for a free, in-depth review of your situation. We look forward to working with you.